Privacy Policy

Last Updated: 28 June 2026

1. Introduction

Nex-Gen Neo respects your privacy and is committed to protecting personal information in a transparent, secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, retain and protect information when you visit our website, contact us, engage with our services, or use any digital products, applications, ERP systems, SaaS platforms or enterprise solutions that we may provide.

2. Information We May Collect

We may collect your name, business name, designation, email address, phone number, location, enquiry details, project requirements, billing or business communication details, device information, browser information, IP address, website usage data, cookies and similar technology data. In software products or SaaS platforms, we may process user account data, login information, system usage logs, support tickets and uploaded business data necessary to deliver the relevant service.

3. How We Use Information

We may use information to respond to enquiries, provide proposals, deliver software development, ERP, SaaS, app development and support services, operate and improve our website and products, communicate service updates, maintain security, troubleshoot issues, manage accounts, comply with legal obligations and improve user experience.

4. Legal Basis and Consent

Where applicable law requires a legal basis, we process personal information on the basis of consent, performance of a contract, legitimate business interest, compliance with legal obligations, protection of rights, fraud prevention, security and service administration.

5. Cookies

Our website may use cookies or similar technologies to improve functionality, analyse traffic and enhance performance. You may control cookies through your browser settings.

6. Sharing of Information

We do not sell personal information. We may share information with trusted service providers, hosting providers, cloud infrastructure providers, analytics providers, professional advisers, technology vendors, regulatory authorities where required by law, or successor entities in case of merger, restructuring or transfer of business.

7. Data Security

We use reasonable administrative, technical and organisational safeguards to protect information against unauthorised access, misuse, loss, alteration and disclosure. However, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary for service delivery, business records, legal compliance, dispute resolution, security, audits and legitimate operational requirements.

9. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, withdrawal of consent or objection to certain processing. To exercise these rights, contact us using the details below.

10. Enterprise and Client Data

Where Nex-Gen Neo develops or operates software, ERP systems, SaaS platforms or enterprise applications for clients, ownership, confidentiality, data processing responsibilities, retention, access rights, security measures and permitted use of client data may additionally be governed by the relevant contract, statement of work, service agreement, data processing agreement or confidentiality agreement.

11. Contact Us

Nex-Gen Neo
2nd Floor, Ashoka Pride Complex, Ashoka Pillar, Junction, 3rd Cross Rd, 1st Block, Jayanagar, Bengaluru, Karnataka 560011
Email: info@nexgenneo.com
Phone: 080 2671 8888